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Transaction and Client Services Coordinator
Job Summary
The Transaction and Client Services Coordinator performs office support duties and provides
specialized program support for the administrative department as well as the real estate agents
in a busy real estate office.
They will perform a wide range of administrative duties including accurately including
inputting/reviewing/approving/sending listing documents and sales contract documents,
preparing reports and spreadsheets, preparing correspondence, handling information requests,
and providing clients and agents with services offered by the company.
Nature of Work
This position reports to the Owner and works in tandem with other team members as well as
sales representatives. The Transaction and Client Services Coordinator must perform a wide
variety of administrative support duties ranging from general clerical support to administrative
coordination. To fulfill the job requirements, you must be able to apply judgment with respect to
communications and confidentiality. This position requires intermediate level proficiency in the
use of standard desktop applications, including the ability to produce documents of all kinds
using word processing, spreadsheet and database software tools.
Examples of Duties
The following list provides examples of the most typical duties for positions in this job (but not
restricted to):
● Respond to and initiate inquiries (questions pertaining to agents, administration,
programs, etc.) in a receptionist capacity (main entry greeting, main phone line
management)
● Explain policies, answer questions, and independently resolve problems whenever
feasible.
● Process deposits received from incoming clients as required.
● Receive, review, analyze, verify and input information received from agents pertaining to
listing and sales contracts with great attention to detail.
● Prepare presentation materials for use by others, editing content and adding
photographs to existing templates.
● Compose and/or prepare correspondence and reports using appropriate word
processing and spreadsheet tools. Perform basic calculations on data for reports.
● Perform administrative duties required to support the specific program area, using
discretion to make judgments based on given operating processes and guidelines.
● Manage and deliver contract packages to various parties attached to transaction.
● Manage and deliver client closing packages including scheduling and management of
Client Courtesy Moving Van and arrange Sign Pick Up and Delivery.
● Perform other administrative duties as required to support the mission and function of
the firm.
● Use in-house tools and systems to assist in creational of standard promotional items
(will train)
Requirements
● Successful completion of a minimum 2-year diploma program in a relevant field.
● Strong knowledge of Administrative Software (MS Office G Suite).
● Must excel in a fast-paced environment with a strong ability to prioritize and
multitask and meet deadlines.
● Strong verbal, written and interpersonal communication skills with a
demonstrated ability to provide excellent customer service
● Attention to detail
● Bookkeeping experience is considered an asset
● Valid Driver’s License
Compensation
● $45,000 Annual Salary
● 2 Weeks Vacation
● Health Plan
● Cell Phone Package
Please send your resume to joel.ives@century21.ca
Only those selected for an interview will be contacted.
For more information on Century 21 Colonial Realty go to www.c21colonial.ca
